Single Currency Cash Passport
Features
The Thomas Cook Single Currency Cash Passport is a secure and convenient way to manage your budget when travelling overseas.
It’s pre-loaded with your funds for use at millions of cash machines and merchants including shops and restaurants abroad.
Quick link: Reload your Single Currency Cash Passport online.
Lock in exchange rates
Know exactly how much you have to spend
Get a fixed exchange rate each time you load your Card.
Locking in the value on the day of load (or reload) could help you to avoid exchange rate fluctuations, and will make it easier to focus on enjoying your holiday or grabbing a bargain online from overseas retailers.
Seven individual currency cards
The Thomas Cook Single Currency Cash Passport can be reloaded in seven individual currencies. You can choose to load EUR, USD, AUD, CAD, NZD, ZAR or GBP.
Whether you are travelling overseas or shopping online, pay in foreign currencies to avoid exchange costs.
Alternatively, you can purchase the Multi Currency Cash Passport online.
Reload your Cash Passport
Fast methods
Your Thomas Cook Single Currency Cash Passport is easily reloadable, all loads/reloads are subject to the limits set out in the Fees and Limits table below.
There is a £5,000 reload limit in one day and £18,000 limit within 60 days.
Reload via phone (+44 203 684 6495) or alternatively reload in-store
Reloads by telephone may be made up to a maximum of £750 (or equivalent) within 24 hours and up to an overall maximum of £1500 within a 60 day period and should appear on your Cash Passport balance straight away.
Reload using Bank Transfer
Note: It may take up to 5 working days for your funds to be transferred by your bank, however, be assured that we will load the funds onto your Cash Passport within 24 hours from when we receive them.
- Bank Details Beneficiary/Payee: Mastercard Prepaid
- Sort Code: 20-32-53
- Account Number: 63807568
- Reference: Your 16 digit Cash Passport Card number on the front of your Card
- Amount: Please ensure the amount you load on your Card is within the allowed card limits.
Important: Payment will only be accepted from bank accounts in the name of the primary cardholder.
Fees & Limits - Single Currency Cash Passport
Please note that all fees and limits are subject to variation in accordance with the respective Cash Passport Terms and Conditions. Please click here for more information.
THOMAS COOK CASH PASSPORT: FEES AND LIMITS - MASTERCARD
| Fee Description | US$ | EU€ | GB£ | AU$ | CA$ | NZ$ | ZAR |
|---|---|---|---|---|---|---|---|
| Card fee | No card fee - FREE | ||||||
| Load/Reload Commission* | Free | Free | 2%* | Free | Free | Free | Free |
| ATM Fee** per withdrawal | 2.50 | 2.00 | 1.50 | 3.50 | 3.25 | 4.00 | 25 |
| Purchase from merchants (e.g. shops and restuarants) |
Free |
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|
Monthly inactivity fee debited from your Card if it has not been used for 15 months |
3.50 | 3.00 | 2.00 | 4.50 | 4.00 | 5.25 | 35 |
|
Maximum amount** you can withdraw from ATMs in 24 hours |
800 | 700 | 500 | 3,500 | 3,000 | 4,000 | 8,500 |
|
Maximum amount you can spend at merchants in 24 hours |
5,000 | 4,000 | 3,000 | 6,000 | 6,000 | 7,500 | 40,000 |
|
Minimum amount you can load on your Card |
50 | 40 | 30 | 50 | 50 | 60 | 500 |
|
Maximum load and maximum balance allowed on your Card at any one time |
9,000 | 7,500 | 5,000 | 15,000 | 13,000 | 17,000 | 85,000 |
| Maximum load over 12 months*** | 30,000 | 25,500 | 18,000 | 45,000 | 39,000 | 51,000 | 250,000 |
| Additional Card linked to the same funds | Free | ||||||
| Negative balance fee | 15.00 | 15.00 | 10.00 | 20.00 | 20.00 | 25.00 | 140 |
| Cashout fee through Card Services | £6.00 or the foreign currency equivalent (subject to exchange rate fluctuations) |
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| Cashout fee at the Purchase Location | Please check with the Purchase Location (subject to exchange rate fluctuations) |
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* The minimum charge is £3.00 on GBP loads and reloads.
** Some ATM operators may charge an additional fee or set their own limits.
*** The total amount you may load onto all prepaid Cards issued to you by us during any twelve (12) month period.
Merchant transactions and ATM withdrawals in a currency other than the currency of the Card will be exchanged to the currency on the Card at an exchange rate determined by Mastercard on the day the transaction is processed, increased by 5.75% for all currencies.
THOMAS COOK CASH PASSPORT: FEES AND LIMITS - VISA
| Fee Description | US$ | EU€ | GB£ | AU$ | CA$ | NZ$ | ZAR |
|---|---|---|---|---|---|---|---|
| Load/Re-load fee | FREE, except for GBP Cards where a charge of 2% (minimum £3) on all loads and reloads applies. | ||||||
| ATM fee* per withdrawal | 2.50 | 2.00 | 1.50 | 3.50 | 3.25 | 4.00 | 25.00 |
| Monthly inactivity fee debited from your card if it has not been used for 15 months | 3.50 | 3.00 | 2.00 | 4.50 | 4.00 | 5.25 | 35.00 |
|
Shortfall fee |
15.00 | 15.00 | 10.00 | 20.00 | 20.00 | 25.00 | 140 |
| Cashout fee** | £6 or the equivalent in the currency of the Card (subject to exchange rate fluctuations) | ||||||
| Additional Card fee | Free |
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|
Maximum amount* you can withdraw from ATMs in 24 hours |
800 | 700 | 500 | 3,500 | 3,000 | 4,000 | 8,500 |
|
Maximum amount you can spend in retail outlets in 24 hours |
5,000 | 4,000 | 3,000 | 6,000 | 6,000 | 7,500 | 40,000 |
|
Minimum amount you can load on your Card |
50 | 40 | 30 | 50 | 50 | 60 | 500 |
|
Maximum balance allowed on your Card at any one time |
9,000 | 7,500 | 5,000 | 15,000 | 13,000 | 17,000 | 85,000 |
| Total amount you may load on your Card during any 12 month period | 30,000 | 25,500 | 18,000 | 45,000 | 39,000 | 51,000 | 250,000 |
| Additional cards per account | 1 | 1 | 1 | 1 | 1 | 1 | 1 |
* Some ATM operators may charge an additional fee or set their own withdrawal limits.
** These fees are charge in a non-emergency when the Cardholder contacts Card Services. We do not charge a fee for redeeming unspent funds at the Retail Location, however, the Retail Location may charge a commission.
Merchant transactions and ATM withdrawals in a currency other than the currency of the Card will be exchanged to the currency on the Card at an exchange rate determined by Visa on the day the transaction is processed, increased by 5.00% for EUR, GBP and USD and 5.75% for all other currencies.
Manage your Card online using 'My Account'
View your available balance and keep track of your spending via My Account, the secure card management area for Single Currency Cash Passport cardholders.
Does your Card have the MasterCard Brand Mark present?
- Login to My Account here (MasterCard only)
Does your Card have a VISA logo present?
- Login to My Account here (VISA cards only)
